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I don't know what these people are even thinking. I love shoes and buy the majority of shoes at DSW. They have all lasted a great amount of time for me. This whole "i only word them a couple times nonsense is an exaggeration and a lie. The company should not have to damage out every pair of shoes that you owned and are now "worn" This is a discounted brand name retail company, and for the value you are getting exceptional quality.