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Son made 70 dollar purchase 4 times in a row without my consent for coins for a game he has on the Xbox. The credit card was removed previously to avoid this from happening but did not know that when you log in from a different device to purchase something from the Xbox store the system automatically pulls your credit card info and stores it to the device. Called the help desk and they basically said "no" the policy is they only give one refund a year. So now my family is out over 200 dollars for some coins on a video game.