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I returned shoes at your university park mall store. I waited 15 minutes for an employee to assist me. Nothing came up correctly on the system and I had a receipt. I told them I wanted a refund and I was offered store credit. I didn't pay with store credit and don't want to shop there anymore. I had horrible customer service in store and online. Then they take my money and never returned it to my debit card for 4 weeks now. Not only did the employee not allow me to push the button to send a receipt to my email he did it himself and didn't send it either after I told him to send it. Now my shoes are in the store and my money is not in my pocket. I need that money and as I see it macys doesn't care. Will never shop again as I stated to the online representative.