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My local Kroger has Easter candy 75% off. There is/was a sign that said M&M $3.99 ( you save $2.00, and I took a pic of it), well when I got the register they rang up for $5.99 with 75%. I noted it to the cashier that they are listed for $3.99 and asked would it be 75% off of that? She asked another lady, I am not sure who she was as she did not identify herself by name or title, but she told the cashier and me that it was off the original price ($5.99). I then mentioned the right price guaranteed policy states its free up to $5.00 because it rung up wrong. This lady told me that "they" do not have that policy anymore; I asked when did that change? She then stated "not all Kroger's have that policy" and kept shacking her head. There was only two registers open ( my lane being one of the two) and self check out, the lines was long and that cashier was getting ready to clock out so another cashier came to assist checking me out as the "manager or whoever she was" didn't bother to address my concerns further and clearly gave vibes that I was holding up the line. So I stated that I would just contact corporate. I contacted corporate and a young man read the policy to me and told ME to tell THEM they owe me a free item and a $5 gift card. I was thinking did you just hear me state this lady told me that was not their policy. (Although I know the company policy better than their employees). I will go there in the morning and perhaps I would be greeted with a friendlier face, someone who knows the policy and willing to make it right.