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I purchased a full bedroom suit from Ashley furniture in Richmond Ky. When the furniture was delivered the drivers told the delivery hotline number that the bed was delivered and nothing was wrong, the bed was scratched and dents and cracks in the wood, the lady on the phone stated that the drivers told her that there wasn't any problems and I was pissed. They said they would fix the problems. 72 hrs later the ashley furniture store said they was bringing me two post back to replace and I said no that the whole bed was needing replaced and my mattress as well because it had black grease all over it. A couple of weeks later two men bring me a new bed supposedly and they took my old bed out of my house. When they was getting the new bed off the truck I paused a moment and was thinking why wasn't any of this bed in boxes and the drivers stated that the bed was prepped at the warehouse. I looked at the bed and to find screw holes and crack in the bed and I told them I was not accepting the bed because this was used. They call the warehouse manager and he starts cussing me and arguing with me saying he wasn't dealing with me anymore and that I wasn't getting the bed and told his drivers to pack everything up and to go to the next job. They took my old bed and kept the supposedly new bed and told me I wasn't getting anything. No I am stuck without a bedroom suit and no money.