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My name is stacey. I find this appalling. I bought and paid cash over 5ooo.oo of furniture fron this store. When delivered one buffett was not on the thruck. The daybed was broken and the service came to fix it and the deliveries guy Had halfway put it together stripping the bolts. The new. One is on the way. The buffet i do not have or the refund.600 dollars is a lot of money to me. When i didnt receive my buffett i called the sales man and he said he failed to put it on the truck. I have been getting a run around week after week. My salesman said finally that they dont deliver clearence items. They said the rule was being changed around the time i bought if that is true no one bother to inform me. I sokd furniture i know what the mark up on furniture. You have lost my business and many more with issues like this. So tis company would risk a couple hundred dollars for thousands of dollars with guest. Myself and many more will not do any business with Ashley Funiturre. I have ms and wouldn't habe bought the buffett ifi was told that i wouldn't have bought it. The manager himself told ne he was going to refund my money. I have yet to see.it. the company has rules day by day to what their avantage to them. As your companys name they aren destroying it. I will have to seek lawsuite to receive money. The manager and the sales person didnt follow the rules si how do youv expect your guest to. Stacey Brown