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NM is high end store only by only prices and not by services they provided to make they customers "completely satesfucted". I bought 2 pair of shoes for my son wedding in August (5 months ahead). But, because I didn't pick the dress yet, I needed more time to decide if I will keep them. So, I went in store and ask to return them and buy them in store. They denied my request and I returned both pair.