Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

I have been waiting for over a month for my refund on a defective item. I was originally told 10 business days for a credit card refund and then was told another 7-10 days. I contacted them again tonight and was told someone will contact me within the next 72 hours...we'll see! Not impressed, as many have said here, I too have been a loyal Sears customer for years, but depending on this outcome...I may not ever shop there again and will be sure to pass my experience on to my friends and family!