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I purchased clothing online, had it shipped to the store and tried the clothing on when I went in to pick it up. Most of it didn't fit right so I asked to return it. Here's where it gets RIDICULOUS first they tell me it has to be shipped back to a warehouse they can't return it in store. I have never had this issue with any other store I purchased from online. <br /> Finally a week later I get confirmation they received my items and issued a refund. It has been three weeks and no refund!! They still claim they sent it. I had to file a claim against them with PayPal. This entire situation has been a NIGHTMARE!!! Their response, I should have used a Lane Bryant credit card. I can't believe they can get away with this!! I will never shop with them again!!