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Just went into Kroger, the Kroger located right off the highway in Fort Wright, KY, and I've never been treated so poorly. This is not my usual Kroger and I only stopped there because I was working. I needed to return a few items that I just purchased this morning and yesterday. I really love Kroger and we spend a lot of money every month at Kroger. Within the last day or so, I've spent about $400. The items I wanted to return totaled out at $40, not much compared to what I just spent. One receipt I paid cash for ($240) and the other went on my husbands debit card ($150). However, my husband and I only have one debit card so I gave it back to him this morning. When I first went up to the counter and said I wanted to return a few items he looked at me and said, " You're returning all of that?" It came off kind of rude, but whatever, I let it go, not a big deal. At the end, she said she needed the debit card to put the money back on the card. So I explained to her that I did not have it on me at this time and we only have one car and my husband has it. I asked if she could give me cash. By the way, all of the other times I've ever return anything at Kroger, the policy I was told was that if you pay with cash or a debit card you have the option of getting cash back, as well as other options like a gift card or putting it back on your card. She mediately told me no she needs the debit card she cannot give me $40 back in cash. Then brought another lady over and she said she could give me cash but I had to show her the debit card. I explained the situation I mentioned that I just spent almost $400 at the store in two days or a day. They would not listen they were stuck on not giving me cash. I Wasn't asking for $100 back. I felt as though they were judging me and thought I was returning items for a negative reason or to get cash to get drugs or something. Just their behavior and their lack of willing to negotiate anything has made me think differently about Kroger. I will not be shopping at Kroger nearly as much as I used to especially at that location.