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I had the same customer experience at footlocker in Fairlane Towne center in Detroit Michigan, I brought back a size 10.5 Jordan XXX in all black which was a gift and they did not fit. Both managers said that they appeared to have been worn! I proceeded to remove my current size 11.5 Jordan XXX in all red that I currently had on to show both managers how my foot looked like that of a 400lb hooker's crammed into a stiletto to which they both replied "oh I see what you mean. I guess you should have tried it on" wtf? The 10.5 was the only pair left unless I ordered online, and who wants to wait a week for shoes like that? regardless they hadn't ever been worn let alone worn as a pair, I couldn't even get the first one on! Long story longer, they refused my return, and on the way out.. with my 8yr old son mind you, I overheard the male manager to the female manager (both Afro American) "white boy tryna pull one over on us" ... seriously? Not only do they have crappy customer service skills as to where The customer is never right, they also discriminate