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We went to KMart in Kentucky to return a vacuum we received for Chistmas. We were told we could not exchange or rurn without a receipt. We got the receipt and went back and was told that we were past the 30 day limit and still could notvreturn.!i now have an unopened vacuum we cannot use. Worst part was we would have taken credit and spent more at their store but will never shop their again. We eveb called the number the manager gave us and the young girl who manned the phone was rude and taunted us. That pilicy is horrible.