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Original Comment
Ordered an item on line using a giftcard. Waited for several weeks to get it. Get it and decide its not the right look I want. Bring it to the store for an update xchange. Salesperson tells me no problem she will get the return going while I shop. I pick out my new item thinking i will use the credit towards the new item. A second salesperson (1st one went on break) says no you will be issued a merchandise credit in the mail. I was fine with a credit but wanted it at the time of return. Truly unbelievable! I am as a good customer...not anymore.
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