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I purchased an 8x10 area rug. I measured the area first. After getting the rug and laying it out it was too big for the space. I went to the store to order the 5x7 one and told them that I wanted to return it and that was when I was informed that they have a no return and no refund policy. This was never disclosed while I was purchasing the rug and furniture. I politely stated that I will not be shopping there again. It was a $850.00 lesson.