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Shocked to read so many negative reviews! I shop at the Flat Shoals Pkwy Kroger, Decatur, Ga.3-4 times/wk and have always been satisfied when returning a product. No hassles! I have even come back the next day and redeemed coupons I forgot to present when checking out the day before. No Hassles. Once while waiting in the customer svc line, the mgr walked by and I jokingly asked for coupons since the line was so long. He apologized and surprised us by having Star Bucks give us complimentary drinks. No hassles! I LOVE THIS KROGER! Keep up the good work!