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Bought a Vtech phone from Big Lots Clarksville Indiana. I have not even had it a good month yet. It was bought between December28 to January 12. Today is January 28,and it is not working. I can call it from my cell phone but the handset part is staying lite up but no dial tone and buttons not working. I will try take it back this evening and see what I get. I cannot find my receipt and I have the papers from the box but not the box. I had no idea I would be needing to return it or any type problem for thst matter. I will report the out come of my return attempt