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I bought an item through layaway online and tried to get a refund.They cant even find my order on the computer at the store or on the phone. Never once was I asked do I have an order number which I do. They have the item and the money. I dont know who to call because everyone says talk to the store you purchased from and they cant even find the order. Im lost,I have always liked KMart I dont understand what has happened to them.