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Sooo frustrated, my husband and I bought a sleigh bed in May, and it's under warranty for a year, it broke in September. We have been trying to get it fixed for 4 MONTHS! When I try to talk to them they say they will handle it and keep asking me to email them pictures of the place where it's broken. I've sent them all these pictures,why do you need more?? I'm done, I'm demanding a refund and we are never getting any Ashley Furniture ever again.