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On September 27th on a flight from Miami to Newark I did swipe my credit card to watch a football game , the screen wasn't working , the flight attendant said I wont be charged , now reviewing my statements I see that he was wrong . I'm trying to do a dispute , but I don't have the flight info , so I cant do anything ; apparently my name and telephone #(witch is in the system ) isn't enough . WAY TO GO , I just want to let you know how frustrating a refund request could be with United . my time is worth more than $7.99 and you are taking advantage of it .CONGRATS