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So listen to this the same thing happened <br /> To me with a gift I received, but didn't have<br /> Receipt. It was a Venice 8 piece comforter set, grey and yellow, all I wanted was to get different size... their excuse was I opened the stupid bag it came in.. really?? they wouldn't for some policy reason. Even spoke to manager... soo pissed off ridiculous!!! <br /> He wouldn't let me do put on gc but not full amnt.. I was so upset I just lft telling them Wut and how I felt!! Also telling them their customer service sucks!! And that's how their goin to lose their customers!!!