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On Oct. 12,2016 at about 4pm I spoke to a United employee at the gate (Dulles Airport)<br /> I requested a seat change because I was given the very last seat on the plane. I was told I could purchase a seat change to 9f and get extra leg room. I said no, I would not do that. Then she said &quot;I am going to give you this seat with no extra charge but do not expect this the next time you fly United&quot;. I was very grateful and expressed my thanks. However I have been charged 36 dollars on my credit card!!! So, you owe me 36 dollars. I(Iwas on my way to Kansas City, flight leaving at 5:25pm.