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A friend gave me a pair of shorts for my birthday. They were a little big; so I needed a smaller size. I did not have the receipt and just wanted to exchange the item for the right size. I was told by the Target employee that they do not do even exchanges and they return the item, put the amount on a gift card, and then use the gift card towards the wanted item. By doing this, I had to pay $5+ for the same item in a smaller size. This does not make any sense to me. I will never go back to any Target ever. This is so crooked. Extremely unhappy.