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I had a 3 hour delay from charlotte N.C and i was charged online $519.88 fr my airplane ticket and since we had a delay we finally got to Houston TX. I missed all my flights to mexico so the man told me i was getting a refund back to my account so i did got the refund and now tht im in mexico i check my account they took out the money agian ill never fly with UNITED AIRLINES agian!!!