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I recently bought a pair of dockers at Sears and went on vacation for 35 days. The problem was that the pair of dockers i bought were not matching the size on the sticker (36_32) to the real size (34_30). I went to return my purchase after i came back from my vacation and Sears refused to do it. No matter how much I explained to the manager, she just said no... what Sears didnt know was that I left my wife in the electronics department picking out a $3500 fridge... long story short, Sears just lost $20k+ I was planning to spent over the next year. And all because they didnt want to refund me $40.