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Over a 2 day period, I visited 3 different Ross stores in order to purchase four<br /> complete sets of bath towels for a wedding gift. The first purchase, I used a store<br /> credit for $14 and paid the balance of $22 with my Discover card. I purchased<br /> two different colors and would decide later which color to keep.<br /> Next morning, went to 2nd Ross store and found more towels but still not complete sets. Immediately after, visited 3rd Ross store and found the remaining towels to complete the 4 sets. At that same time, I returned the color of towels I would not be keeping. Those were purchased on the very 1st receipt where I used both store credit and Discover card. To my surprise, they gave me store credit!! NO WAY! I complained that it should be a credit to my Discover but they said the computer would not allow it. RIDICULOUS!! That is totally wrong!! They apologized and said that they couldn't do anything about it.<br /> I have been shopping at Ross for decades and consider it my favorite store. Is this<br /> a new policy? I have never had that happen before. In addition, they required me to<br /> show ID when I used the store credit. WHY??? This, too, must be new policy. I would<br /> like a representative from Ross to contact me with an explanation for this idiocy.<br /> Before you know it, I will drop Ross like I did Kohls when they ripped me off after<br /> returning an item where I used Kohls cash. I can just imagine what their excuse<br /> will be: &quot;it's because of dishonest people&quot;. Well, I'm not one of them!!! Ok Ross,<br /> you have my email, I'm waiting to hear from you.