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I purchased a shirt and tie for my husbandin advance of a special event. Due to illness we were unable to attend and therefore really had no need for the items. I went to return the items still in the same bag packaging and with the receipt yesterday and was told NO you are too late . Return policy is 30 days and it has been 32. REALLY!! I spoke to a manager and got the same riduculous response and was given a ticket with an 800 # for complants. I called and was told sorry about the illness in your family but NO. I would have been spending the $ right the store putting that money back in Sears pocket. Instead I am writing this post and will be making every effort to tell anyone I can DO NOT SHOP AT SEARS.