Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

I had an emergency flight from pa to Sacramento the fall of sept 2015 . On my flight back from Sacramento to Chicago my plane was delayed several hours and I missed my connection in Chicago to Philadelphia as did everyone else on the plane but before leaving Sacremento I was told and rescheduled on another flight in the AM and told how to apply for a credit . I was impressed with how well United handled us all getting off the plane in Chicago , a representative was waiting and gave everyone hotel vouchers and meal tickets for over night stays , the hotel was very nice and accommodating , but I didn't get much sleep as I caught a very early flight home and went in to work with serious jet lag . I did email United and I did receive a $125 credit for another flight which I'm using now . But after reading all these stories , I suggest people buy flight insurance , I always do , it's about $25 per person and it would certainly save you all allot of agrativation .