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Original Comment
I had an emergency flight from pa to Sacramento the fall of sept 2015 . On my flight back from Sacramento to Chicago my plane was delayed several hours and I missed my connection in Chicago to Philadelphia as did everyone else on the plane but before leaving Sacremento I was told and rescheduled on another flight in the AM and told how to apply for a credit . I was impressed with how well United handled us all getting off the plane in Chicago , a representative was waiting and gave everyone hotel vouchers and meal tickets for over night stays , the hotel was very nice and accommodating , but I didn't get much sleep as I caught a very early flight home and went in to work with serious jet lag . I did email United and I did receive a $125 credit for another flight which I'm using now . But after reading all these stories , I suggest people buy flight insurance , I always do , it's about $25 per person and it would certainly save you all allot of agrativation .
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