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Kroger / Smiths grocrey stores are all the same. I'm starting to realize that more and more every time I go into these very rude, unprofessional, unimaginably the most disrespect I have ever gotten from any store. That I have shopped at for many of years. I am starting to make a transition to start shopping at a different store all together even if it is a little more out of the way from my house compared to the Smiths that I have shopped at for many &amp; many years. But all in all when your a customer at a store you should be the stores main priority. Not treated like they don't need you there and don't want you there. My examples of these behaviors that I'm going to share are from every Smiths / Kroger Store here in the Albuquerque, NM area. Also these aren't just a one time mishap. These very rude disrespectful behaviors are 2-3 times out of the 6-7 times I go shopping there a month, so it's about 50% of the time. Which in my mind and I'm sure majority of the the people that don't work there would think the same as I do. <br /> The 1st problem I wanna share is. I was shopping there on May 12th, 2016 just a couple of weeks ago. I was at self check out with approximately $309.78 dollars worth of groceries and just general stuff they sell there. I was checking myself out at self check out because there was not a single register open with a cashier besides the express lane 10 items or less. I asked the lady that was the cashier politely if she could check me out, so I wouldn't have to do all these items at self check myself. $309.78 worth of groceries is a lot of stuff to be a self check out with doing it yourself. The answer that I got was first a dirty look and a roll of the eyes and then she said &quot;No I can't help you here at the express line. This line is only for people that don't do all there shopping at one time and besides my manager would get pissed off at me if he saw me checking out a customer at the express lane with tons of grocries when I should be helping the in and out customers. And this is all being said to me with not a single person waiting in her line or no one in sight that looked like they were going to come to her line. So my opinion if this the truth of the manager then he's a bad manager and needs to help customers no matter what every customer s the same I believe. Also what does it matter how much grocries I had anyways. Me and the wife have two growing kiddos at home. We all know how much grocries parents go through with growing kids a ton!!! We buy anywhere from $900.00 - $1,100.00 in grocries a month so $300.00 is not nearly all my grocries all at one for the month as she said. What does it matter anyways they work at a grocrey store that's why people go there for is grocries!! So the attitude and smart A$$ remarks from the cashier were un called for and just disrespectful and rude! And lieing about her manager getting mad is ridiculous just lieing to a customer. If he does get mad about that then he needs to be fired and replaced pronto!<br /> Next situation is pertaining to the same time. While checking out at self check out a hour passed and we finally finished scanning all of our grocries and we had manufacture coupons around 17 of them. My wife is a coupon clipper. She loves to save us money. It makes her feel good. Makes me feel good to save money too! I can't lie! So we are scanning the coupons and all are going through perfectly no problems at all. We get to our last coupon and the lady that watches over the self check out came up to us and said I'm gonna need to see those coupons. We said ok because there from the manufacture we got them from our local Sunday paper and the value pak thing they send in the mail. None are printed of line which shouldn't make a difference either but they weren't. She went to her little podium and called I guess a supervisor she was. Sure didn't act like no one high up on the ladder. Baddies attitude I've ever seen on anyone at any store. Just straight rude and customer is always wrong in her mind. She begins to tell us &quot;We cannot use none of these coupons there&quot; and she goes on to say &quot;I don't think anywhere would take these coupons&quot;. They are straight from the manufacture coupons I told her. She says &quot; I know what they are I'm not stupid! I received an email from upper management this morning stating that all of Smiths and Krogers are not allowed to accepet manufacture coupons anymore&quot;. She goes on to say that &quot;All the manufacture coupons now a days are frauds so I advise you if you don't wanna end up in jail I would stop using them to purchase grocries anywhere&quot; I begin to ask can I see the email that was sent to you saying this about the manufacture coupons or let me see the up to date policies on coupons saying this information that you are rudely telling me. She says &quot; I don't have to show you a damn thing&quot; gves us our coupons and walks away. So instead of using the coupons and saving a little bit of money because every little bit saved counts. We were un able to use them So those coupons that I was un able to use I made a copy of them and then sent the originals to Smiths/ Krogers corporate customer service. Which I was talking to someone about this there they told me to send the coupons so they can see them which i did about 13 days ago and haven't heard a word and they were received 9 days ago. So I guess since they found out that they were at fault and that she was lieing they figure they won't get back to me at all. And probably I'll just go away, but little they know I'm not gong away!