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Original Comment
Legally, I hope somebody takes Sears to court. They can change any policy they want going forward, but any previous transactions would be grandfathered in by whatever date new policy took effect. They can make a 1 day policy with no rtns from that day FORWARD. At the very least, credit or exchanges should be honored with a receipt. This is a deceptive practice. Example -- a warning must be visible if there is a dangerous dog -- a policy must be visible -- even on this very website, today 5/18/16 Sears has 3 rtn date policies - 30, 60 & 90. Again, I am hoping someone reads this that has the ability to take Sears to court. Pre-existing customers should have the right to have their returns honored as they were PRE EXISTING and at the time of purchase the existing return policy GOVERNING THEIR PURCHASE was in effect. No problem with the new policy from x date as in order to still stay in business drastic measures such as the return policy had to been modified. All Sears employees should have been given a set date to honor any transactions made up until the new policy. The end.
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