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Went to return a gift my son received for his birthday. Nothing wrong with it. Still in the box. He just already had it. We didn't need two. I had a gift receipt. Customer service told me they didn't give cash refunds. I had to get in store credit. Isn't part of the purpose for a gift receipt is so the receiver can get a refund or return it at the purchase price? We don't shop at K-Mart because they have always been rude. Good to see things haven't changed.