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I just found out that I am losing my job. I purchased 2 tickets to accompany my very elderly parents for them to go see 1st great grandchild. I'm a single mom, I can't afford this expense without a job. United wants to credit me. I don't need to travel - I need my money until and if I csn secure another job . So united has my money csn resell the sit seat at s higher rste but they need the money more than me.