Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

We purchased a mattress protector from Ashley Furniture in Palmdale, California. About 3 days after that we found a different brand and model of mattress protector that suite our needs better so we tried to return the one that we bought at Ashley Furniture. It was still 100% brand new, unused and unopened.<br /> When we brought it to the customer service, the customer reps brought the item and receipt into the store manager office, and the after a few minutes came back out and said :&quot; Sorry, we cannot refund this item&quot;, and then pointed out to the receipt a few days earlier where it was written that the item was purchased &quot;As is&quot; and can not be returned/exchanged. We were surprised but realized that it was our fault for not checking the receipt on the day we purchased it.<br /> So here we are with an extra item that we probably will never use (it's still in its original package, unopened, with the original receipt inside it), as a reminder to always check the receipt for anything we bought and to never buy anything else from Ashley Furniture.