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Was supposed to fly from Oregon to Ohio just before Christmas for my nieces wedding. Had a strange stroke-like episode and my Dr. said I could not fly until they figured out what was wrong. She wrote me a note and after contacting a representative from United, went online and filled out the request for a refund or at least a voucher. Scanned the note and added detailed comments about what happened. I just got another email from United saying I need to send a Dr.'s note....I tried checking the refund progress online and it said there was no information and to call airline. I called United and the message said my refund progress could be found online. And so the circle begins....I am afraid this is the beginning of a long battle.........