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I'm having the same experience as everyone else who is trying to return a Christmas gift. I receive a gift pack of a variety of green teas. I am not a hot tea drinker so I took it to Kmart without a receipt and I was told I cannot return it even for store credit. I asked my niece to mail me the receipt, took the item with receipt to Kmart and I was then told I still couldn't return it because it had been 32 days. Their policy is 30 days on returns. Not happy with Kmart right now. I will drive the extra 3 miles to shop at Target!