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I am a very unhappy customer, the services we received were horrible,we spent the entire day in Houston airport arriving at 12:00 in the afternoon after getting off a 7 day cruise, which by the way was awesome. To catch the flight from hell. Are flight was repeatedly cancelled due to what the said was bad weather but records on the internet showed different, to finally get a flight, and land there the next day at 12:38 pm. But was not are finally stop. That was canceled and as far as I know it was not to take place till the next day, which is today and I am typing this, and they still haven't arrived. We had to pay someone to come get us , So we could be with our children who needed us and by the way still don't have and luggage which we paid $50 for, too, United we need some compensation here