Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

I just tried to return a unopened bottle of wine at my Krogers in St. Albans WV. After waiting at customer service for 10 minutes someone paged the store manager. Then another 5-8 minutes passed and he finally came. He said they did not accept returns on unopened wine. Didn't really offer any explanation, just seemed in a hurry to get back to whatever he was doing. I checked Krogers return policy on their web site before going and there was nothing about wine, beer, etc. I am in the retail business so I understand different stores may have different policies but think it would be a good idea for them to state their policy on the back of their receipts.