Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

I was about to but a sweatshirt at Sears in Milford, CT today 9/18, for a birthday taking place on 10/24, and was told that there is a new policy on returns and that I could only get a store credit if not retuned within 30 days, even with the store receipt or gift receipt. I was also told that the "new" 30-day return policy would also apply if I purchased Christmas gifts which may need to be returned if done so after 30 days from purchase. Needless to say, I did not buy the sweatshirt since I would not be giving the gift until beyond the 30 day return date. SUCH A SHAME that Sears will not give customers such as myself the option of getting cash back within 90 days of purchase with the tags and original receipt AS STATED IN YOUR RETURN POLICY on line. Apparently the employees are not instructed to learn the return policy which I was able to do in two seconds by looking it up on line. I will not shop there in the future.