Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

I've just found out I've been paying for Xbox live for three years. I don't have paper banking and because it was such a small amount of &amp;#163;6.99 PM I honestly didn't notice. The only reason I raised the query with my bank was because I was recieving emails from Microsoft saying they'd billed my account, I never had a Microsoft account so I believed it was just scammer emails. <br /> Once I found a number to get through to Xbox I told them my case and they were completely unsympathetic. I've been paying for a service I never use, there must be some way that Xbox can see if an account is active, if we turn on our Xbox there is a pop up that says you are not signed in to Xbox live.. We didn't know we had it! We use our Xbox as a DVD player we didn't even know the gamer tag! Xbox said they would refund me three months of payments, three months! Out of three years! <br /> I want to take this further but don't know who to go to about it, I'm disgusted with this company.