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Three Weeks Ago Today, I Called United, After 20minutes Of Holding, I Finally Reached A Live Agents Voice.i Flew San Francisco London 6/24/15, Flight 901, ( Confirmation Number)i Paid $195. For A Economy Plus Seat. Here Is The Problem, The Sound Didn't Work For The Tv, ,nor The Overhead Lights, So The Stewardess Said We Would Be Reimbursed With Airline Miles. I Called Three Weeks Ago, To Ask About The Reimbursement, The Agent Said, No Miles, But My $195.00 Would Be Credited Back To My United Plus Explorer Card From Which I Paid For The Seats. Today I Called, Spoke To A Woman Named Shelly, And After Waiting 1 1/2 Hours On The Line, A New Woman Came On To Say She Was Transferring Me To The Refunds Department. I Hung Up, My Phone Ran Out Of Charge. Three Weeks Ago I Was Given A Tracking Number. My Name Is Mary Lynne Madden. Please, Can Someone Tell Me Where My Money Is?