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As an employee at a Rite Aid hopefully I can help you .if you return items 3 times, without a receipt, we have your signature, and the register will no longer let you return items, to much scamming from customers, buying , using coupons, earning points and than returning items, and getting full price! If we are familiar w/ customer coming in returning, than we will put it on RA gift card. And if you return w/ out receipt we can only give you amount cash register says to give you. Because fraud. To many people come in wanting a refund w/ no receipt because they stole it from another store! If you return and exchange for something that cost more than obviously you will pay the difference.I do not think There's no returns on clearance, because it's no longer in our system.