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Fiona at the Laura Mercier/Chantecaille make up counter in Greenwich, CT bold faced lied to me about the cost of my lipstick. She told me the Chantecaille was only $2 more than Laura Mercier, but a week later realized the Chantecaille was actually $12 more. Absolutely unprofessional and rude. Now I have to make another 20 minute trip to return it on principal. Beware!