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Very disappointed with petsmart. I usually go to their main rival who are awesome with their returns, but because petsmart is closer i was just lazy today. <br /> <br /> I have a puppy who has jaws of steel and if the chew toy has any faults she will find them and destroy it. Well, i asked the guy at check out if i could return the toy if she destroys it real quick and he told me they will not do returns unless you have a very good reason... Like the company is to lazy to send back poor merchandise to the manufacture? Dog chew toys are not cheap! Anyway, their rival has a 7 day toy guaranty which i have used quite a bit and have not one time had an issue. Even the cheap toys they will refund. Today was the last day i will ever go to petsmart.