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This was the Ashley Store in Milpitas, California...I put a cash deposit of $500 towards a total purchase of $2300 on July 5, 2015. I was informed that they would not order the couches until the order was paid in full, which was fine with me. They stated that this item would be classified as a layaway. However now just 17 days later I found the same Ashley brand couches at another furniture store in Fremont, Ca. So when I called Ashley, they told me they will charge me at 10% cancelation fee, which equals $230! A cancelation fee for what I asked? They have not done anything yet except take my money! The couches had not been ordered, nor removed from the showroom floor. I feel that I have been robbed for my money. Why, because I was able to buy this item at $700 less somewhere else. Also, this store advertised a huge sale last weekend, so I went into the store to see if my couches were discounted. Much to my surprise the price was marked at $3699, crossed out and the new price not shown. When I asked a salesman how much the couches were now, he told me $2795 which is more than the first original price. Boy what a sale this is! I will be contacting the district attorney to report this store for consumer fraud.DO NOT BUY ANYTHING FROM THIS STORE THEY WILL CHEAT YOU AND ROB YOUR MONEY!!!!!!!!!!!