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Ross is a store I do not usually go to. The cashier did not give me a receipt and I thought the shoes were just recorded onto the computer. I do not like the shoes, they do not fit; even though it says 51/2. I want to return it, but I do not have the receipt. I did not walk in it and the labels and tags clearly show that it is refundable. I bought that pair of shoes yesterday. This is not a responsible and honest store. The customer service is unbelievably horrible. I am never shopping there again; so why a store credit??????!!