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I have always been a loyal pottery barn customer ... However I now feel my loyalty to the brand has been foolish !<br /> Pottery barn does not value customer loyalty !! Pottery barn has a very near sighted approach to customer satisfaction .<br /> My recent experience has been an eye opener to me . <br /> Pottery barn no longer issues price adjustments ! I haven't even received my order .... The item went on sale for less than I paid . Pottery barn will not honor the sale price .... Even when my order was just placed and the product has not even been delivered !!!!<br /> In the future I will shop in places where the customer is appreciated ! <br /> Pottery barn you are sooooo yesterday !!! Your brand is forever sullied !