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I attempted to return on line purchased items to the store. Everything had tags but unfortunately, the printout was left in my car. I was told the items were not in the computer.They refused to help me, would not look up my order even though I told them I purchased them with my Lane Bryant Credit Card. If I had been told in a nice way with maybe a smile and an apology stating this is our policy, I would not have been so upset. I will not return to the store again.