Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

I have always had fresh waer aquatic fish, in February 2015 pet smart had neon tetras on sale buy one get oen free, i purchased $28.00 worth for my stable and balanced 30 gallon fresh water tetra tank. i was told the fish have a 14 day guarantee. 2 were dead before i even made it home in the bag 6 or 7 miles from the store, i immediately called the store and was told to simply bring the fish in with receipt and they would gladly replace them. store location on Hall road in Utica Michigan, The next morning i noticed all of the newly purchased neon's were dead. i checked my water parimiaitors everything was within limits, when i got the the store the store manager Christine get involved holds the big up in the air and says sorry but the are not our fish. what the heck did she just say? These are not our fish? is there hidden sku# or serial numbers only visible by store managers? I have been fighting with there cope-rate office for over three months and getting nothing but the run around, do not buy fresh fresh or live animals from pets smart. they do not honor there gurantee or store policy> Ron Michigan