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I bought brand new furniture from Ashley's and was given unwrapped dirty it looked used refused to take it there were black marks along the back and the new table was scratched. Talked to a manager and was told that the next stuff would be still in factory wrapping not only did the truck show up but the couch was not wrapped riding around getting dirty and banged up and it even says on the work order that to leave it wrapped I guess they can not read. This has been number three from me just want my money back but its just a big no. What a joke of a company will not ever shop there again and I will make sure I tell everyone about my bad experience there. DO NOT BUY FROM THEM READ EVERYTHING BEFORE YOU SIGN. Just one more thing there idea of what's new and what I think is new are to different things. There's is let us fix it I did not pay to have it fixed I paid to have it come not damaged new not needing repairs.