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I think its ridiculous that I can't return an item in-store if I ordered on line and paid with paypal. I had to mail back the item and am waiting on a credit. Feom all the negative reviews I have read, I will be waiting for a long time. This unfriendly return policy shows me why I am going to take my business elsewhere in the future. Lane Bryant- you need to get with the times and treat your customers better!