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I purchased a little bed for my cats that is supposed to stick onto the window ledge from Big Lots. Due to moving, I wasn't able to put it on for about 2 weeks. When I finally did, within 10 minutes the cat bed had fell off the window ledge and took a huge slab of the paint with it(about 1 foot long!). Horrible product, but I expect nothing more from Big Lots. I usually keep my receipts on items like this but unfortunately, was not able to find it. Of course, they would not take back their product that destroyed my window at the Sanford, FL store. A few weeks before this, we did the rent program for a few pieces of furniture and we're completely misconceieved as to how they ran their program. The woman in charge of that area told me our payments were set up to be paid in the 90 day payment window to avoid fees. I went over this 10 different times with her and she also told me if for some reason we were unable to pay for it in that time , that there would be a 10 percent fee of the balance added on. Sure enough, 90 days were up recently and the renting company told us we were in fact not set up for payments that would have taken care of it in that time AND It was 70 percent of the balance they charged you. Thats almost twice the original balance!! Please, I warn you...never trust this company and never ever go into this program with them. We were completely lied to and taken advantage of. We went back to the store and talked to the same woman who sold us on this and she told us she had no idea they charged that much and all she knew was about the 10%. She seemed shocked. Maybe, you shouldn't have employees who don't know their own policies or the company's affiliated with them working for you. Wow...just wow. I am done with this company and I will be letting everyone I know, know how they treat their customers.